Effective Sept. 2026

Important Policies and Procedures Updates

We’re excited to share these updates to help ensure a seamless, efficient, and consistent experience for our customers and partners.

Digital Downloads — Final Sale

All digital downloads are final sale and are non-refundable. Because digital downloads are delivered electronically and are not physical products, they cannot be returned or exchanged once purchased. Please review your selection carefully before completing your purchase.

Policy Changes

Travel Clubs & Leagues Contracts
Contracts will now be sent to all new travel clubs and leagues outlining expectations, policies, and responsibilities.

Shipping
Free shipping is no longer available. All orders will include applicable shipping fees.

Gallery Orders
Galleries can no longer be combined for accounting purposes. Each gallery must be ordered separately.

Discount Codes
Discount codes will no longer be provided.

Additional Staff
If additional staff is required due to an insufficient number of volunteers, prices will increase by 15% to cover the added staffing expense. We aim to keep costs as low as possible by utilizing your volunteers whenever possible.