Sports Photography FAQs: Picture Day, Ordering & Policies

Answers for parents, athletes, coaches and league organizers from Thumb Sports Photography in Reese, Michigan. Can’t find yours? Send us a message and we’ll help.

Order your photos
Book picture day
Parents and athletes

Ordering, picture day, shipping and our policies.

Coaches, leagues and organizers

Booking, contracts, photo types and what we do.

Book picture day

Ordering Your Photos with PhotoDay

  • Thumb Sports utilizes Photoday for viewing and ordering of sports photos. It provides a lot of great benefits to athletes and their families!
    • No more paper order forms, no sending cash or checks- all ordering is done online. AFTER picture day, use your computer or smart phone to view photos and place orders.
    • Packages can contain a variety of poses. Mix different images in one package, from one player or multiple players.
    • All orders are shipped directly to your home.
    • TO ORDER: On your computer: Go to https://my.photoday.com and enter your teams code.
    • Note: ALL SALES FINAL ON DIGITAL DOWNLOADS

Your coach or team organizer receives the team code and shares it with families. You enter that code at my.photoday.com to open your gallery.

If you cannot find it, ask your coach or team manager first. You can also send us your athlete’s name, team and sport through the Contact Us form or at info@thumbsportsphotography.com, and we will point you in the right direction.

Photos are available to view and order online after picture day. We work with quick turnaround times, and your team’s gallery opens once your photos are ready.

If you are not sure whether your gallery is live yet, ask your coach or contact us.

Yes. After picture day you can use a computer or smartphone to view photos and place orders at my.photoday.com. There are no paper order forms and no cash or checks.

Yes. Packages can contain a variety of poses, and you can mix different images in one package, from one player or multiple players.

Your team’s PhotoDay gallery shows exactly what is available after picture day.

Checkout happens online through PhotoDay, and the payment options available are shown when you check out. We do not use paper order forms, cash or checks.

No. Viewing your gallery and placing an order are separate steps, so you decide whether to order.

If you do order, please review your choices carefully before you check out, because digital downloads are final sale.

Start with your coach or team organizer for the team code. If your gallery is not live yet, check back after picture day, since photos appear once they are ready.

For reorders or anything else, contact us at info@thumbsportsphotography.com and include your athlete’s name and team.

Please view this tutorial video here to learn how to combine access codes within the same private gallery to save on shipping costs. .

Picture Day: What to Expect and What to Wear

  • No eye black in photos- if you choose to wear it, I am unable to remove it after your session
  • What to Wear:
    • Please dress game day ready!
    • Sports uniform
    • Any necessary gear
      • Be mindful of any clothing underneath uniform
  • Please arrive clean and ready to be photographed
    • Clean Skin
    • No temporary tattoos
    • Hair neat
    • Clean uniform
    • No chipped nail polish

Please dress game-day ready: a clean sports uniform and any necessary gear. Be mindful of what is worn underneath the uniform.

No. Please skip eye black. If your athlete wears it, we are unable to remove it after the session.

Please arrive clean and ready to be photographed: clean skin, neat hair, a clean uniform, no temporary tattoos and no chipped nail polish.

Yes. Bring any necessary gear for the sport, for example a glove, ball, stick or bat. Individual photos are taken in uniform with the athlete’s gear.

Keep it simple and game-day ready. If you have a question about jewelry, glasses or hair accessories, ask your coach or contact us before picture day and we will help.

We customize exciting backgrounds to your team and sport. No more lining up in front of some trees or a plain block wall.

Yes. Every photo is personalized with the team logo and year, from the largest poster to the smallest wallet.

We composite our images so each player looks great. No more closed eyes.

Packages can contain a variety of poses. After picture day, your team’s PhotoDay gallery shows exactly which packages and poses are available.

We keep picture day moving. For larger events we use multiple photographers and check-in personnel so athletes are not standing around.

The timing depends on your team’s size and schedule, and your coach or league organizer will share arrival details.

Let your coach or league organizer know, then contact us at info@thumbsportsphotography.com. We will do our best to help arrange a makeup option, which depends on your league’s schedule.

Picture day is planned around your location and schedule. If weather is a concern, contact us as early as you can and we will work with your league on the best option.

Picture day is scheduled team by team through your coach or league. If your athlete plays more than one sport, contact us and we will help you plan.

Our picture days are built around the athlete and the team. If you would like to ask about additional photos, contact us before picture day.

Shipping, Delivery and Our Satisfaction Guarantee

All orders are shipped directly to your home.

Orders ship directly to your home. Delivery time depends on what you order, and your PhotoDay order confirmation shows the details.

If you have a question about an order, contact us at info@thumbsportsphotography.com.

We offer a 100% satisfaction guarantee. If you do not like your photos, we will make it right, no hassle and no questions asked.

Please contact us through the Contact Us form or at info@thumbsportsphotography.com. Digital downloads are final sale, so review your choices before you check out.

Contact us at info@thumbsportsphotography.com with your athlete’s name, team and a photo of the problem. Our 100% satisfaction guarantee means we will make it right.

Policies and Procedures at a Glance

No. All digital downloads are final sale and non-refundable. Because they are delivered electronically, they cannot be returned or exchanged once purchased, so please review your selection carefully before you buy.

No. Free shipping is no longer available, and all orders include applicable shipping fees. You will see them when you check out.

No. Discount codes are no longer provided.

Each gallery must be ordered separately, so orders from different galleries, such as different teams, cannot be combined.

If your children are in the same gallery, see “If I have multiple kids in one gallery, what do I do?” above for how to combine their access codes.

Contracts are now sent to all new travel clubs and leagues, outlining expectations, policies and responsibilities.

If you coordinate a school or recreational team and are not sure what applies, contact us at info@thumbsportsphotography.com.

If additional staff is needed because there are not enough volunteers, prices increase by 15% to cover the added staffing cost. We aim to keep costs as low as possible by using your volunteers whenever we can.

The current policies are effective September 2026. You can read them in full on our Policies & Procedures page.

Booking Picture Day for Your Team or League

Start on our Get Started page or send us a message through the Contact Us form. Please include as much detail as you can about your team, league or athlete so we can help you fully.

As early as possible, especially for leagues and organizations with multiple teams. Early scheduling gives us more flexibility with dates, locations, teams and athletes.

Yes. Whether it is 10 teams or 100 teams or more, we have the staff, equipment and experience you need. We use multiple photographers and check-in personnel depending on league size.

Yes. We can help you schedule your photo day in the most efficient way, with very flexible dates and times. We are a full-time business, and sports photography is all we do.

Yes. Thumb Sports is a mobile sports photography business, and we bring picture day to your field, gym or practice location whenever possible.

It helps to know how many athletes and teams will take part, which sports, how much time is available, whether you want individual and team photos, and whether you want banners or specialty graphics.

Share what you know when you contact us, and we will plan the rest with you.

It depends on the number of teams and athletes. We will build the schedule with you while we plan your day.

It depends on your team or league’s needs, so please contact us to talk through your options. You can reach us through the Contact Us form or at info@thumbsportsphotography.com.

Photo Types: Individual Photos, Team Photos, Memory Mates and Banners

An individual sports photo is a portrait of one athlete in uniform with their gear. We build every session around the athlete and the sport.

See examples on our Individual Photos & Memory Mates page.

Team photos show the full roster in uniform, for school, travel and league teams across all the major sports.

See examples on our Team Photos page.

A Memory Mate pairs your athlete’s individual photo with the team photo on a single keepsake print. Your athlete stands front and center with the whole team beside them.

Individual photos show one athlete. Team photos show the full roster. A Memory Mate combines both on one print, so you keep the player and the season in a single picture.

Read more in our guide to individual sports photos and Memory Mates.

Banners are a staple in the sports world. We offer top quality sports banners for teams, individuals, schools and more.

To ask about options, contact us at info@thumbsportsphotography.com.

A media day is a scheduled photo session for a team or organization. If you would like to plan one, contact us through the Contact Us form and tell us about your group.

Yes. We cater our sessions to athletes, student-athletes, teams and competitive travel teams, and we build each session around the athlete.

See our Services page for more.

School photos are coming soon. Explore our galleries in the meantime, or contact us and we will keep you posted.

About Thumb Sports Photography

We Make it Easy for You!

We can offer assistance with scheduling your photo day in the most efficient way.

10 to 100 teams or more – we have the staff, equipment and experience you need.

We offer very flexible dates/times. We are a full-time business, sports photography is all we do.

Every photo is personalized. From the largest poster to the smallest wallet, every photo has team logo and year on it.

We are original, no more lining up in front of some trees or a plain block wall.

We are fast and professional.

100% satisfaction guarantee. If you don’t like it we will make it right! No hassle, no questions asked.

We are a sports photography company. We photograph individual athletes and teams and offer sports banners. About 95% of our business is youth or high school sports.

Learn more on our About Us page.

Thumb Sports Photography is run by Lara Wagner. Learn more on the Michigan Sports Photographer page.

We are based in Reese, Michigan, and our focus is the Reese area and Saginaw County. We proudly travel to teams and leagues in all parts of Michigan.

We work with all the major sports, including football, baseball, softball, volleyball, wrestling, soccer, track and field, dance, cheer and many more. If your team is involved in a sport, we provide sports photography for it.

Most of our work is youth and high school sports. If you have another group in mind, contact us and tell us about it.

No. Thumb Sports Photography focuses exclusively on sports photography: individual athletes, teams and banners.

Our sessions are posed individual and team portraits built around the athlete and the sport. If you are looking for something beyond that, contact us and tell us what you have in mind.

Contact, Hours and Support

The best way to reach us is the Contact Us form. You can also email info@thumbsportsphotography.com, or write to us at 1157 S Van Buren Rd, Reese, MI 48757.

Our team works in the field at photoshoots and remotely, so email is often the quickest way to reach us. We are in the field on summer, fall and winter photoshoots, and we are closed in July and December, when customer service is available by email.

Our support team gets back to you as soon as possible. During July and December, replies come by email.

We are mobile. Our team works in the field at photoshoots and remotely, and 1157 S Van Buren Rd in Reese, MI is our mailing address. Please send us a message before visiting.

The best way to reach us is the Contact Us form or email at info@thumbsportsphotography.com. Our support team will get back to you as soon as possible.

Privacy and Your Athlete’s Photos

We do not knowingly collect personal information from anyone under the age of 13. Photos are viewed and ordered through your team’s PhotoDay gallery.

Read our full Privacy Policy for details.

Your photos are viewed through your team’s PhotoDay gallery using your team’s code. Please share the code only with people you want to see the photos.

If you have any request about how your athlete’s photos are used, please contact us at info@thumbsportsphotography.com and we will be glad to talk with you.

Still have a question?

The best way to reach us is the contact form. You can also email info@thumbsportsphotography.com or write to us at 1157 S Van Buren Rd, Reese, MI 48757.

It helps to include your athlete’s name, team and sport, your league or school, and any order or gallery details if your question is about an order.

We work in the field at photoshoots and remotely, and our support team gets back to you as soon as possible. In July and December we are closed, and customer service is available by email.

Send us a message
Book picture day

Policies and Procedures

Our current policies are effective September 2026. They cover digital downloads, shipping, gallery orders, discount codes, contracts for travel clubs and leagues, and staffing.

Read the full Policies & Procedures

Order Here

PhotoDay
Scroll to Top